Sonitrol Verified Electronic Security  
South Carolina
What Cities?

Charleston (843) 747-0904
Columbia (803) 794-4357
Grand Strand (843) 294-9911
(888) 747-0904 or (877) 470-1631

Home About Residential Commercial Sales Service Locations FAQs Contact

Honeywell Authorized Security DealerMeet the Owner

(888) 747-0904 or (877) 470-1631
We'll respond promptly.
Test Your Security System TEST YOUR SYSTEM
Follow these steps to test.
Listen To A Call LISTEN
to a real call to our local station.
Customer Satisfaction Survey CUSTOMER SURVEY
Tell us how we did.
Watch Intrusion WATCH
a surveillance video.
Schedule a Visit SCHEDULE A VISIT
Free security assessment.
Offers, surveys and more.
Refer a Friend REFER A FRIEND
and earn Sonitrol credit.
Useful resources.
Helpful hints for security.

Preventing False Alarms - Security Tips

While a professionally installed and monitored alarm system is a proven way to deter crime, as more and more families and businesses choose to protect their lives and property with alarm systems, the numbers of false alarms increase.

A false alarm is simply the activation of an alarm system caused by human error or mechanical failure. False alarms are more than just irritating. They take police and other emergency workers away from real emergencies, risk lives, cost money, and make each alarm system less credible.

What Causes False Alarms?
The vast majority of all false alarms are caused by human error. Ensuring that all users are properly trained on the use of an alarm system is the single most important thing anyone can do to prevent false alarms.
Failure to make sure doors and windows are completely shut and locked before leaving.
Faulty or improperly maintained equipment. If you suspect that your system has a problem, call your security company immediately to schedule a service call.
Balloons, ceiling fans, hanging and swaying banners or anything else that causes motion.

Why Are False Alarms an Issue?
False alarms reduce the effectiveness of security systems. If alarms are seen as unreliable indicators of threats, they may potentially be ignored.
False alarms exhaust the resources of police, fire and emergency personnel and keep them from responding to actual emergencies.
False alarms increase costs for taxpayers, security service providers and users, requiring additional personnel to respond to alarms.
False alarms can carry fines. In many cities and towns, the owners of systems that trigger false alarms can be fined for each occurrence.
False alarms can lead to denial of service. In some cities and towns, police, fire and emergency personnel are instructed to ignore the alarms of users whose systems have set off false alarms in the past.

How can you help decrease the false alarm rate?
Test your system weekly for proper operation.
Train the necessary people in the use of your home's alarm system and schedule annual review sessions.
Replace all batteries regularly.
Review your alarm system operating manual. Take time to educate everyone with access to your home on proper system operation.
Make sure every system operator knows the cancellation password in case of a false alarm.
Regularly check alarm contact switches/magnets on doors and windows for damage.
Check that all doors and windows are locked and cannot be inadvertently opened by a strong breeze. Improperly adjust doors and windows that can freely move more than 1/8" while closed should be adjusted.
Clean all motion detectors and ensure that they are free from bugs and spider webs.
Regularly check local alarm ordinances, if any, that govern the operation of the system and ensure that all permits, fees and other required components are in compliance to prevent any pitfalls with local authorities.





You can let authorities know if you have pets in your home in the event of an emergency by displaying a Pet Saver notice.

Click here to print a notice or phone us now (888.747.0904, ext. 3) and we'll send you a decal today!

  Pet Saver Security Decal  


, Lowcountry Local First, Better Business Bureau, Medal of Honor Bowl Better Business Bureau Lowcountry Local First Better Business Bureau Lowcountry Local First Better Business Bureau Medal of Honor Bowl Charleston, SC Lowcountry Local First Better Business Bureau Lowcountry Local First

Serving the Charleston, Columbia and Myrtle Beach Grand Strand areas of South Carolina.


Facebook Twitter


(888) 747-0904 or
(877) 470-1631

4455 Tile Drive
Charleston, SC 29405

1545 Burnette Drive
Columbia, SC 29210

Subscribe to our Newsletter: